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Here are answers to some Frequently Asked Questions about the Library. If you don’t find the answers you’re looking for, please » e-mail us.

 

How Do I Get A Library Card?

Membership of the Library is free and available to all residents of Blayney, Cabonne, Cowra, Forbes and Orange. When joining proof of name and residential address are required. Examples of identification are rates notice, drivers licence, pension card or electricity bill. If you’re under 18 years of age you’ll need the signature of a parent or guardian.

Non-residents who are members of another NSW public library are eligible to join free of charge. You will need to show a current library membership card and some other form of identification at the time of application.

Once you’ve filled out an application form you will be given a library membership card that you can use immediately at all branches of Central West Libraries. You are responsible for all items borrowed on your card.

 

What Will I Be Able To Borrow With My Library Membership Card?

With your library membership card you may borrow:

A maximum of 30 items at a time consisting of:

  • books/magazines
  • DVDs
  • audio books
  • music CDs
  • Plus Digital Downloads

Different loan conditions apply for temporary members and visitors. Ask library staff for details.

 

How Long Can I Keep The Items I’ve Borrowed or Renewed?

  • Books, audiobooks, music CDs – 28 days
  • DVDs, Magazines and digital downloads – 14 days

We give you a receipt that tells you what you have borrowed and when it is due to be returned.

All items may be renewed at your library or by telephone 6393 8132 or online at www.cwl.nsw.gov.au. Items reserved by another library member cannot be renewed. 

 

Where Can I Return the Items?

Items can be returned to any of our seven branches. You do not need to return items to the same branch you borrowed them from. After-hours return chutes are located at all locations.

 

What Does It Cost To Use The Library?

Library membership and borrowing is FREE

Borrowing any item is FREE

 

How Do I Find What I Am Looking For?

  • Ask the staff for assistance
  • Check the floor plans and signs
  • Check the online catalogue.

 

What If the Item I Want Is Not Available?

If the item you want is currently out on loan to someone else, you can reserve it. You will be notified by mail, email or SMS when the item is ready for you to come in and borrow. 

 

What if the Library doesn’t have the item I’m looking for?

The Library provides an inter-library loan service to members for titles or journal articles not held by Central West Libraries. 

Please note that a standard fee of $5.50 applies, but there may be other fees and loan conditions applied via the loaning library, depending on where we source the item.   

ILL request forms are available from any CWL branch, or, if you have a current CWL membership and password you can place a request online via this link

 

Can I offer suggestions for purchase?

Yes, the Library welcomes community input. Ask staff for a “Suggestion for Purchase” form or fill it in online and include as many details as you can.